General
About Brage Living
Established in 2015, Brage Living specializes in providing high-quality, trend-setting furniture products. Our product range includes bar stools, metal chairs, dining chairs, office chairs, lounge chairs, sofas, and more. We also maintain close collaborative relationships with partners such as Value City and American Signature Inc.
Where are Brage Living products manufactured?
Brage Living is committed to an integrated model of in-house R&D and direct sales, operating multiple manufacturing facilities across China and Southeast Asia. Our design team consists of elite local talent, while our manufacturing operations are strategically located in Southeast Asia, allowing us to maintain strict control over product quality.
Order & Product
Can I cancel or modify my order after it has been placed?
Yes, you may cancel or modify your order details after placing an order.
If you wish to cancel an order, you must contact our customer service team promptly *before* the order is shipped. If you request a cancellation *after* the order has been shipped, you will be responsible for return shipping costs as well as any transaction processing fees incurred during the process.
If you need to modify order details—such as your phone number or shipping address—please contact our customer service team, and they will assist you with the changes. However, please note that address changes must be completed *before* the order is shipped. If you need to change the shipping address *after* the order has been shipped, you will need to contact the courier directly to update the address and cover any associated shipping fees yourself.
Do you offer discount codes?
Yes, we frequently issue discount codes to reward our customers during various holiday promotions, as well as for first-time orders and new customer incentives.
Can Brage Living products be used outdoors?
Brage Living offers a selection of dining chairs, bar stools, lounge chairs, and other items specifically designed for outdoor use, allowing you to fully enjoy your leisure time outdoors.
Shipping & Delivery
How will my order be shipped?
Once you have placed and confirmed your order, our team will ship it to you via FedEx.
Where can I track my order?
You can check the shipping status of your order via the "Order Details" page. Alternatively, you can use the "Track Order" page on our website or visit the official FedEx website directly to track your shipment.
How much is the shipping cost?
Brage Living offers free shipping on all furniture items. You will not be charged any shipping fees.
How long does delivery take?
Typically, delivery takes 3 to 5 days.
Can I have my order shipped to a P.O. Box, Hawaii, Alaska, or Puerto Rico?
We sincerely apologize, but at this time, our logistics services do not support delivery to P.O. Boxes or to regions such as Hawaii, Alaska, or Puerto Rico. We appreciate your understanding.
How can I contact Brage Living?
You can reach our staff using the contact methods listed below; we will respond to your inquiry within 24 hours.
E-mail: support@brageliving.com